I’ve recently had the unfortunate experience of having, what has probably been, the worst support from Vodacom I’ve ever had. To be honest it has left me fairly disappointed as Vodacom is a provider I’ve always preferred and would always chose over others. In my mind I’ve always seen Vodacom as the one that’s a bit more expensive because the level of service is better than others. Better coverage, better support, better repair procedures etc.
My latest experience has left me doubting that.